Noreen Sendelbach is a senior human resources professional with an extensive background in HR leadership. She is a proven and capable leader able to construct and deploy HR practices to optimize support of the business. As an HR leader, she has a proven track record for understanding the business and creating value while promoting team member engagement. As director of human resources for TELUS International, Sendelbach is proud to be responsible for hiring, motivating and inspiring TELUS International team members in the United States to help reach their full professional and personal success. A large part of her responsibility is to help influence operational leaders to embrace the value and benefits of learning as a tool to drive excellence. Sendelbach has more than 17 years of successful progressive HR leadership supporting nonprofit, retail, automotive, finance and business process outsourcing organizations. She holds a bachelor's in political science and a master's in HR management. She has also furthered her passion for learning by obtaining her senior professional in human resources certification from HRCI and is a SHRM senior certified professional.